1. Current Version
First, please make sure that you are running the current version of SnippetCenter. You will find the number of the version you are running in the product under Help, About .... You can download the current version here:
2. Query the Online Help
The manual or online help on SnippetCenter may contain helpful information on your problem. Please check first if you can find an answer on your problem there.
3. Send Support Inquiry
If you could not find a solution on your problem so far, please send your questions to our product support. We will try to answer within two business days.